- info@ruhemaglobal.com
- Office No. 1070, 10th Floor, Gaur City Mall Sector-4, Greater Noida West, Gautam Budha Nagar-201318 (UP)
Last Updated: 16-09-2026
Last Updated: [Insert Date]
Welcome to Ruhema Global Private Limited.
These Terms & Conditions govern your use of our website and your interaction with our travel, tour, visa, and related services.
By accessing our website or using our services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
Ruhema Global Private Limited provides travel-related services, which may include:
Tour and holiday planning
Travel consultation
Visa assistance and documentation support
Hotel and accommodation arrangements
Transportation and travel arrangements
Customized travel packages
Other travel-related assistance
The availability of specific services may vary depending on the destination, supplier, government regulations, and other circumstances.
We make reasonable efforts to keep the information on our website accurate and up to date.
However, travel information, prices, schedules, availability, visa requirements, government rules, airline policies, and other travel conditions may change without prior notice.
Website content should therefore not be considered a guarantee that any particular service, price, availability, visa, booking, or travel arrangement will remain available.
Ruhema Global Private Limited may provide assistance with visa applications and related documentation.
However:
We do not guarantee visa approval.
Visa decisions are made solely by the relevant embassy, consulate, immigration authority, or government department.
Processing times are determined by the relevant authority and may vary.
Additional documents may be requested by the relevant authority.
Visa requirements may change without notice.
We are not responsible for delays, refusals, cancellations, or decisions made by government or immigration authorities.
Providing complete and genuine information and documentation is the responsibility of the customer.
Customers are responsible for providing accurate, complete, and genuine information and documents.
You agree not to provide:
False information
Forged or altered documents
Misleading information
Incorrect personal or travel details
Any consequences arising from inaccurate, incomplete, misleading, or fraudulent information supplied by the customer may be the customer’s responsibility.
Customers are responsible for ensuring that their passports and other travel documents meet the requirements applicable to their destination.
This may include requirements relating to:
Passport validity
Blank passport pages
Visas
Transit visas
Entry permits
Travel insurance
Vaccination or health documentation
Other destination-specific requirements
Customers should verify applicable requirements before travelling.
All bookings and travel arrangements are subject to availability and confirmation.
A request or enquiry submitted through our website does not automatically constitute a confirmed booking.
A booking becomes confirmed only after the applicable service provider or Ruhema Global Private Limited has provided confirmation and, where applicable, the required payment has been received.
Prices displayed or communicated may change based on availability, supplier pricing, taxes, exchange-rate fluctuations, government charges, and other applicable fees.
Unless specifically stated otherwise, a quoted price may not include every possible tax, fee, surcharge, visa fee, service charge, travel insurance cost, or other expense.
Payment terms will be communicated to the customer before confirmation where applicable.
Cancellation and refund conditions may vary depending on the service booked and the policies of the relevant airline, hotel, tour operator, visa authority, or other supplier.
Some services may be:
Non-refundable
Partially refundable
Subject to cancellation charges
Subject to supplier-specific terms
Any applicable refund will be processed according to the relevant booking and supplier policy after deduction of applicable charges, fees, or non-refundable amounts.
Government visa fees and certain third-party charges may be non-refundable.
Requests to change travel dates, passenger information, hotels, transportation, or other booking details may be subject to availability and additional charges.
Any change will be handled according to the applicable supplier’s terms and conditions.
We are not responsible for circumstances beyond our reasonable control, including but not limited to:
Flight cancellations or delays
Natural disasters
Severe weather
Pandemics or public-health emergencies
Government restrictions
Immigration or visa decisions
Strikes or industrial disputes
Political or civil disturbances
War or security events
Technical failures
Transportation disruptions
Changes made by airlines, hotels, tour operators, or other suppliers
In such circumstances, we will make reasonable efforts to assist customers where possible, subject to applicable supplier policies.
Travel services may be provided by independent third parties, including airlines, hotels, transportation companies, tour operators, insurance providers, payment providers, and visa-processing partners.
Their own terms and conditions may apply to the services they provide.
Ruhema Global Private Limited is not responsible for acts, omissions, delays, service failures, or policy decisions of independent third-party providers except to the extent required by applicable law.
You agree to use this website only for lawful purposes.
You must not:
Attempt to gain unauthorized access to the website or its systems
Introduce malicious software or harmful code
Copy or reproduce website content without permission
Use the website for fraudulent purposes
Interfere with website functionality or security
Submit false or misleading information
Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements, branding, and other materials, belongs to or is used by Ruhema Global Private Limited with appropriate authorization.
You may not reproduce, distribute, modify, publish, or commercially use such content without prior written permission, except where permitted by applicable law.
To the extent permitted by applicable law, Ruhema Global Private Limited shall not be responsible for losses arising from circumstances beyond its reasonable control or from the actions, decisions, delays, cancellations, or failures of third-party service providers or government authorities.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
You agree, to the extent permitted by applicable law, to indemnify and hold Ruhema Global Private Limited harmless from claims, losses, liabilities, damages, or expenses arising from your:
Breach of these Terms & Conditions
Submission of false or inaccurate information
Misuse of our website or services
Violation of applicable laws or third-party rights
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect and use personal information.
Ruhema Global Private Limited may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter and the location of the company, subject to applicable law.
For questions regarding these Terms & Conditions, please contact:
Ruhema Global Private Limited
Email: info@ruhemaglobal.com
Phone: +91 75897 05875
By using this website or our services, you acknowledge that you have read and agreed to these Terms & Conditions.